Privacy Policy

Privacy Policy in ChatGlobe

Introduction

At ChatGlobe, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information in connection with our ChatGlobe in Slack.

Data Collection

1. User-Provided Information: We collect information that users provide directly to us, such as language preferences and custom settings for translation. This information is used to enhance the user experience and provide personalized services.

2. Automated Data Collection: Our service automatically collects certain information during translation processes, such as the text being translated and language pairs used. This data is essential for providing accurate translations and improving our service. However, we temporarily store this information for translation purposes only and remove the information as soon as the translation is completed.

Data Usage

1. Service Improvement: We use the collected data to improve translation accuracy, develop new features, and enhance overall user experience.

2. Support and Communication: We may use your information to communicate with you, respond to your inquiries, and provide customer support.

Data Storage and Security

1. Secure Storage: All collected data is securely stored and is accessible only to authorized personnel. We employ industry-standard security measures to protect against unauthorized access or disclosure.

2. Retention Policy: We retain collected data only for as long as necessary to provide our services and as required by applicable law.

Data Sharing

1. No Third-Party Sharing: We do not share your personal information with third parties except as required by law or as necessary to provide our services (e.g., sharing with Slack for integration purposes).

2. Legal Compliance: We may disclose information if required by law or if it is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

User Rights

1. Access and Control: Users have the right to access and control their personal information. You can modify your personal settings or request deletion of your data through Slack or by contacting us directly.

2. Opt-Out Policy: Users can opt out of certain data collection practices or discontinue use of our service at any time.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any changes by posting the new Privacy Policy on our website or through Slack notifications.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at [e-mail].