> For the complete documentation index, see [llms.txt](https://docs.chatglobe.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatglobe.app/resources/faq.md).

# FAQ

Frequently Asked Questions in ChatGlobe

### **How does ChatGlobe ensure the accuracy of translations?**&#x20;

Our translator leverages ChatGPT to provide accurate and context-aware translations. Additionally, we continuously update our translation models based on user feedback.

### **Is my data secure when using ChatGlobe?**&#x20;

Yes, data security is a top priority. We employ industry-standard encryption and security practices to ensure your data is protected and only accessible to authorized personnel.

### **Can I customize the language settings?**&#x20;

Absolutely! You can customize your preferred languages and translation settings directly within the Slack app (Home tab).

### **Are there any limitations on the amount of text I can translate?**&#x20;

Ideally, the amount of text under 1,000 words is not a problem. However, please note that the larger amount of text will underperform in its translation speed.

### **What languages does ChatGlobe support?**&#x20;

Currently, our translator supports 50+ languages. You can customize ChatGlobe setting in Slack app (Home tab).

### **How do I report a problem or give feedback?**&#x20;

You can report any issues or share feedback by emailing our support team at `jik0730.dev@gmail.com`.

### **Is there a cost associated with using ChatGlobe?**&#x20;

Please refer to Pricing page.

### **How does ChatGlobe handle different dialects or slang?**&#x20;

Our ChatGPT-based AI translator is trained to recognize various dialects and colloquial terms. However, translation accuracy can vary, and we encourage user feedback to improve our service.
